Retourvoorwaarden

1. Return Eligibility:Items must be returned within 30 days of the delivery date. Items must be unused, in their original packaging, and in the same condition as received. Custom or personalized items are not eligible for return unless they arrive damaged or defective. 2. Return Process:To initiate a return, please contact our customer service team at [customer service email] or [customer service phone number] with your order number and reason for return. Our team will provide you with a Return Merchandise Authorization (RMA) number and detailed return instructions. Please include the RMA number on the return package. 3. Shipping Costs:Customers are responsible for return shipping costs unless the item is damaged or defective. We recommend using a trackable shipping service or purchasing shipping insurance for returns. We do not guarantee receipt of your returned item. 4. Refunds:Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days. 5. Exchanges:We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer service team at [customer service email] or [customer service phone number]. 6. Non-Returnable Items:Custom or personalized items Sale items Gift cards 7. Damaged or Defective Items:If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order. Provide photos of the damaged or defective item along with your order number. We will arrange for a replacement or refund as quickly as possible. 8. Cancellations:Orders can be canceled within 24 hours of placement for a full refund. Custom orders cannot be canceled once production has begun. 9. Contact Us:For any questions or concerns regarding returns, please contact us at